Shipping policy

Shipping Policy

Thank you for shopping with MamaSide! 💕 We're committed to making sure your MamaSide Pro baby carrier arrives safely and as smoothly as possible.

Every MamaSide order is carefully prepared and packaged before shipment.

Processing Time: 2–3 business days.
Orders are processed Monday through Friday, excluding public holidays.
Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

We are happy to offer FREE SHIPPING on all MamaSide orders!

There are no standard shipping fees for eligible orders, allowing you to shop with confidence.

Delivery times vary depending on your location, shipping carrier, and local delivery conditions.

Estimated delivery timeframes may be provided during checkout or in your shipping confirmation.

Please note that order processing time and shipping transit time are separate.

Delays may occasionally occur because of weather, holidays, customs processing, or carrier operations.

Once your order has been dispatched, you'll receive a shipping confirmation email containing tracking details when available.

Tracking information may take some time to become active after your package has been handed to the carrier.

If you need assistance tracking your order, contact us at mamasideshop@outlook.com.

Please double-check your shipping address before completing your purchase.

If you notice an error, contact us as soon as possible.

We will do our best to update your shipping information before dispatch, but changes may not be possible once your package has shipped.

If your MamaSide order is delayed, missing, or arrives damaged, please contact our customer support team.

Include your order number and a brief description of the issue. For damaged items, please provide clear photos.

We will review the situation and work toward an appropriate resolution in accordance with our policies and applicable consumer laws.

For any shipping questions or order-related assistance, please contact:

MamaSide Customer Support

Email: mamasideshop@outlook.com

We're always happy to help make your shopping experience easier! 💕